Privacy Policy

Introduction

This privacy policy explains in detail the types of personal data The Community Shop Blackpool Ltd collect about you when you interact with The Community Shop Blackpool Ltd. It also explains how The Community Shop Blackpool Ltd will store and handle that data and keep it safe.

Please read this privacy policy carefully.

By accessing or browsing this website, you confirm that you have read, understood and agree to this privacy policy in its entirety.

Explaining the legal bases The Community Shop Blackpool Ltd relies on

The law on data protection, based on the General Data Protection Regulation and formerly the Data Protection Act, sets out a number of different reasons for which a company may collect and process your personal data, including

Consent:

In specific situations, The Community Shop Blackpool Ltd can collect and process your data with your consent. This may be when you have ticked a box to receive regular communications from The Community Shop Blackpool Ltd in a paper or electronic document or on the website

When collecting your personal data, The Community Shop Blackpool Ltd will always make clear to you which data is necessary in connection with a particular service.

Contractual obligations:

In certain circumstances, The Community Shop Blackpool Ltd will need your personal data to comply with its contractual obligations.

If you have made a booking inquiry, then we will need your contact details for example.

When does The Community Shop Blackpool Ltd collect personal data

When you visit the website

When you engage with The Community Shop Blackpool Ltd on social media

When you contact The Community Shop Blackpool Ltd by any means to make enquiries

When you comment on or review The Community Shop Blackpool Ltd

What sort of personal data does The Community Shop Blackpool Ltd collect

Personal information including name, contact details and home address

Details of your interactions with The Community Shop Blackpool Ltd such as with the website, email and social media

Payment information

Your comments and reviews

Your social media username, if you interact with The Community Shop Blackpool Ltd through those channels, to help The Community Shop Blackpool Ltd respond to your comments, questions or feedback.

How The Community Shop Blackpool Ltd will use your personal data and why

Of course, you are free to opt out of hearing from The Community Shop Blackpool Ltd by any of these channels at any time.

To send you relevant, personalised communications by post or email in relation to updates, offers and services.

To perform any contract, we’ve agreed with you. If we don’t collect your personal data during this process, we won’t be able to provide the required services and comply with The Community Shop Blackpool Ltd’s legal obligations.

To respond to your queries or complaints

Handling the information, you sent enables The Community Shop Blackpool Ltd to respond. We may also keep a record of these to inform any future communication with The Community Shop Blackpool Ltd and to demonstrate how we communicated with you throughout. We do this on the basis of our contractual obligations to you, our legal obligations and our legitimate interests in providing you with the best service and understanding how we can improve our service based on your experience.

To protect The Community Shop Blackpool Ltd’s business from fraud and other illegal activities. We’ll do all of this as part of The Community Shop Blackpool Ltd’s legitimate interest.

Service messages will not include any promotional content and do not require prior consent when sent by email or text message. If we do not use your personal data for these purposes, we would be unable to comply with The Community Shop Blackpool Ltd’s legal obligations.

To send you survey and feedback requests to help improve The Community Shop Blackpool Ltd’s service

How The Community Shop Blackpool Ltd protects Your Personal Data

We know how much data security matters to all The Community Shop Blackpool Ltd’s clients. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. The Community Shop Blackpool Ltd’s computers and mobile devices are all password protected.

The Community Shop Blackpool Ltd regularly monitor he’s systems for possible vulnerabilities and constantly review he’s security

How long will The Community Shop Blackpool Ltd keep your personal data

Whenever The Community Shop Blackpool Ltd collects or processes your personal data, he’ll only keep it for as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

Her Majesty’s Revenue and Customs (HMRC) requires The Community Shop Blackpool Ltd to keep records of contracts, payments and invoices for 7 years. The Community Shop Blackpool Ltd will therefore normally hold information of any contracts for this long.

Who does The Community Shop Blackpool Ltd share your personal data with

Anyone required to do so by law such as the police.

Should that be necessary

The Community Shop Blackpool Ltd provides only the information they need to perform their specific services.

The Community Shop Blackpool Ltd may only use your data for the exact purposes he specifies in the contract with them.

The Community Shop Blackpool Ltd works closely with them to ensure that your privacy is respected and protected at all times

Where your personal data may be processed

Your data may be processed anywhere in the world including while using website features such as Google Fonts.

The website is hosted in the United Kingdom

You have the right to request

Access to the personal data The Community Shop Blackpool Ltd holds about you, free of charge in most cases.

The correction of your personal data when incorrect, out of date or incomplete.

The right to deletion, for example when you withdraw consent, or object and The Community Shop Blackpool Ltd has no legitimate overriding interest, or once the purpose for which The Community Shop Blackpool Ltd hold the data has come to an end (such as the end of a warranty).

That The Community Shop Blackpool Ltd stops using your personal data for direct marketing (either through specific channels, or all channels).

That The Community Shop Blackpool Ltd stops any consent-based processing of your personal data after you withdraw that consent

You have the right to request a copy of any information about you that The Community Shop Blackpool Ltd holds at any time, and also to have that information corrected if it is inaccurate.

To ask for your information, please contact The Community Shop Blackpool Ltd. If he decides not to action your request he will explain to you the reasons for their refusal

Your right to withdraw consent

Whenever you have given The Community Shop Blackpool Ltd your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.

Where The Community Shop Blackpool Ltd relies on he’s legitimate interest.

In cases where The Community Shop Blackpool Ltd is processing your personal data on the basis of The Community Shop Blackpool Ltd’s legitimate interest, you can ask The Community Shop Blackpool Ltd to stop for reasons connected to your individual situation. The Community Shop Blackpool Ltd must then do so unless he believe has has a legitimate overriding reason to continue processing your personal data

Direct marketing

You have the right to stop the use of your personal data for direct marketing activity through all channels, or selected channels. The Community Shop Blackpool Ltd must always comply with your request

Contacting The Regulator

If you feel that your data has not been handled correctly, or you are unhappy with The Community Shop Blackpool Ltd’s response to any requests you have made to The Community Shop Blackpool Ltd regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact them by calling 0303 123 1113 or go online to  www.ico.org.uk/concerns

If you live outside the UK

By using the website and services or providing your personal data to The Community Shop Blackpool Ltd, you expressly consent to the processing of your personal data by The Community Shop Blackpool Ltd or on behalf of. Of course, you still have the right to ask The Community Shop Blackpool Ltd not to process your data in certain ways, and if you do so, The Community Shop Blackpool Ltd will respect your wishes

Sometimes The Community Shop Blackpool Ltd will need to transfer your personal data between countries to enable The Community Shop Blackpool Ltd to supply the goods or services you’ve requested. In the ordinary course of business, The Community Shop Blackpool Ltd may transfer your personal data from your country of residence to The Community Shop Blackpool Ltd’s and to third parties located in other countries.

By dealing with The Community Shop Blackpool Ltd, you are giving your consent to this overseas use, transfer and disclosure of your personal data outside your country of residence for The Community Shop Blackpool Ltd’s ordinary business purposes. This may occur because The Community Shop Blackpool Ltd’s information technology storage facilities and servers are located outside your country of residence, and could include storage of your personal data on servers in the United States

The Community Shop Blackpool Ltd will ensure that reasonable steps are taken to prevent third parties outside your country of residence using your personal data in any way that’s not set out in this Privacy Notice. The Community Shop Blackpool Ltd will also make sure he’ll adequately protect the confidentiality and privacy of your personal data

Cookie Policy

This website uses cookies to collect information about you.

Cookies are small data files which are placed on your computer by this website, and which collect certain personal data about you. This enables The Community Shop Blackpool Ltd to tailor their service offering (including the website) to provide you with products and services which are more relevant to your individual tastes.

However, you may change your website browser settings to reject cookies, although please note that if you do this it may impair the functionality of the Services. As each website browser is different, please visit your browser’s Help” menu to learn how to change your cookie preference.